Customer Service
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Recent activity by Customer Service-
How do I join MetMo rewards?
The MetMoVerse rewards system is free of charge and easy to join! Simply go to metmo.co.uk and click on the MetMo Rewards widget in the bottom left. If you've purchased from us before you likely a...
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Can I buy your products elsewhere?
We are the original creators and manufacturers of the MetMo Products under the MetMo brand name and we sell on our online store, metmo.co.uk, where we ship worldwide. We also sell on crowdfunding p...
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How big is the Driver?
The MetMo Driver weighs 320g (11.25oz). The MetMo Black Steel Driver weighs 630g (22.2oz). The MetMo Stainless Steel Driver weighs 700g (24.69oz). They’re all 165mm (6.5") x 30mm (1.18") x 43m...
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How big is the Pen?
The Pens are 150mm (5.9") x 13mm (0.51") x 13mm (0.51"). The Aluminium Pen weighs 31.5g (1.1oz). The Brass Pen weighs 92.7g (3.2oz).
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How big is the Grip?
The MetMo Grip is 180mm x 60mm x 13mm and weighs 300g.
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I can get a fidget toy anywhere! Why would I get Helico?
Helico is an over-engineered fidget made from high quality machined brass & polyamide nylon 12. To achieve the mesmerising meshing of Helico we opted to go for a complex herringbone profile and a s...
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Why does the MetMo Cube cost £249.99?
The level of engineering that goes into creating something this precise is very specialist. It takes a great deal of skill, time, and extremely expensive machinery to create the MetMo Cube. You ma...
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How do I return my item?
To open a return, please go to your customer account or click here to view your past orders. You can only submit a return request on orders which have been fulfilled or partially fulfilled. To canc...
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Where is my order?
We aim to process and ship orders within 1 working day, but in busy periods this can take up to 3 days. Once your order has been processed you'll receive tracking information via email. We use Roya...
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Can I change my delivery address?
Once your order is placed we aim to process it within 1 working day. Because of this, we can't make changes or amendments to delivery addresses. We recommend you carefully check your order detai...