Customer Service
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Activity overview
Latest activity by Customer Service-
Customer Service created an article,
How do I clean my Gear Train?
The brass gears are each passivated to produce a nicer finish and help prevent tarnishing over time. This means you can fiddle for even longer before needing to give your Gear Train a service! To k...
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Customer Service created an article,
Can I combine the Helico together?
You can combine the Helico MK3 in whichever way you want. Pair the lightweight, soft-touch feel of nylon with the solid weight of brass, or mix stainless steel with titanium to stand apart from the...
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Customer Service created an article,
What's new with the MK3 Helico design?
Helico MK3 builds on everything that made the original great, and features a full-metal design with stronger magnets, a sleeker finish, and a refined gear profile for a smoother, more tactile exper...
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Customer Service created an article,
How far do the jaws open?
Adaptive Jaw Opening Distance: 20mm (0.78") Plier Jaw opening distance: 17mm (0.66")
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Customer Service created an article,
What is the Pocket Grip?
The Pocket Grip is a compact, multi-functional hand tool. It combines multiple workshop essentials into one precision-built tool designed for versatility, portability, and strength. It can hold an...
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Customer Service created an article,
What are the different jaw options?
Adaptive Jaws: The adaptive jaws move around irregular shapes, allowing the tool to grip objects that traditional tools may struggle with. Soft Jaws: Soft jaws are available in nylon or brass, desi...
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Customer Service created an article,
Are the jaws replaceable?
The Aluminium, Stainless Steel and Titanium Pocket Grip jaws can be removed, so if you need to replace them, you can easily swap them for a shiny new set! The Stainless Steel Snip Grip features int...
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Customer Service created an article,
What is the Pocket Grip made of?
The Pocket Grip is made up stainless steel, hard anodised aluminium, and high tensile brass. See the full breakdown of the material options below!
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Customer Service created an article,
How big is the Pocket Grip?
Size: 95.5mm (3.75") x 45.5mm (1.75") x 10mm (0.4") Weight: Aluminium = 83.6g (2.95 oz)Stainless Steel = 141g (4.97 oz)Titanium = 103.6g (3.65 oz)
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Customer Service created an article,
Fractal Vise Videos
All the Fractal Vise how-to videos in one place. Fractal Vise Walkthrough:First Set-Up:Vise Assembly:Fractal Vise Desk Clamp (Desktop Ball Mount)Attaching a Vise to the Desktop Workstation:Ball Mou...