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Recent activity by Customer Service-
What are the different jaw options for the Fractal Vise?
Fractal jaws: The fractal jaws will clamp any difficult shape, like round tubes, irregular mouldings, or miniature bananas! They give you a secure way to hold your commonly unclamp-able parts, so y...
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How do I clean the Piston?
You can polish the outside of your Piston using a lint free cloth and a metal polish. This will bring back its shiny lustre, and have your Piston looking brand new. Do not use any polish or abrasiv...
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Can I disassemble my Multi Drive?
Yes! The Multi Drive is made up of the collet, the chuck, and the handle which are all separate pieces.
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Can you lock the Driver into position to stop the ratchet mechanism?
Yes! Placing the directional selector in the middle will lock the Driver and prevent it from ratcheting.
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Why not just get a normal Pen?
We set out to create the ultimate fidget pen. We were fascinated by the engineered dual-threaded diamond screws that have been used since the start of the century, and the mesmerising effect they g...
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How far do the jaws open?
The Grip jaws open up to 22.5mm (0.885").
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Which Helico design should I pick?
Here at MetMo we aren't biased, and we love both the herringbone and spur designs. The humble herringbone is designed to interlock unlike any other gear. They engage and roll easily in the palm o...
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Can I remove the base from my Cube?
If you remove the base from your Cube, your warranty will be void. The reinforced base is bolted firmly into place to create a hermetic seal for maximum pneumatic performance. Removing this base c...
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Do you deliver to APO/FPO addresses?
We can offer delivery to APO/FPO addresses through Royal Mail, who then handover to USPS. Delivery may take longer than our usual timescales, and orders may be marked as delivered once handed over...
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Can you send my order sooner?
We generally aim to process and ship orders within 1 working day, though in busy periods this can take up to 3 working days. We're unable to expedite orders any sooner than this. Orders placed on ...